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🚀 Here are my best finds for a Tech Smart Boss this week - Issue #221

Tech Smart Boss
From the Archive Podcast from Tech Smart Boss
Episode 121: 9 Customer Service Metrics a Tech Smart Boss Should Track • Tech Smart Boss
Top Articles of the Week
Stack History: A Timeline of Slack's Tech Stack Evolution | StackShare
The Marketing Research Process Explained In 6 Steps
12 Checklists for Bloggers to Implement Content Marketing Best Practices | Process Street | Checklist, Workflow and SOP Software
The 5 best SMS apps for small businesses in 2021 | Zapier
Cool Tech of the Week
Here’s a neat little Chrome extension that I came across this week. If you’re a Tech Smart Boss doing sales outreach, then you probably know LinkedIn is the best place to be.
Granted, LinkedIn has become a swamp of non-stop sales pitch, but the key is personalization, proper targeting, and staying active with replies.
This week’s Cool Tech of the Week can keep the LinkedIn Message box front and center, right in the lower corner of your Tech Smart Boss command center, Gmail (or more accurately, G Suite).
Check it out, it’s free (and if you don’t use Chrome, don’t worry, you can install it on Opera too 🤓).
LinkedIn Messenger for Gmail | LinBox
That's it for this edition
Feedback? Suggestions? Email me at [email protected] and please, please, please, share the newsletter and with anyone else you may think will like it!
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David Ferguson
David Ferguson @techsmartboss

We curate the best articles on the web to bring you actionable ideas to grow your business via do-it-yourself technology (plus we make videos to show you how). Delivered once a week, Saturday at 10am.

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