Screenshots and Videos are a great way to communicate and something that your sales, marketing, and support teams should be empowered with when working with customers. CloudApp has a team plan that allows everyone to have a separate account to share files with internal and external people with ease. Make videos, animated gifs, screenshots with annotations all automatically uploaded to the cloud with a link for sharing. Plus you can drag and drop directly into Microsoft Word and other apps. I’ve been using it now for about a month and as a long-term SnagIt users, I’m really happy with CloudApp. Check it out.