I’ve used a lot of screen sharing tools over the years and at the core, they are all about the same. You want to find something easy, affordable, and reliable. Join.me fits that qualification and I’ve been using them for my sales demo and support calls the past couple of years.
What I do like about Join.me that some of the others don’t have, is you can have your own dedicated name as part of your link (ie. join.me/yourbrandname) and also you can add in your own logos and branding as the “on hold” screen. They offer session recording, integrated computer mic and speakers, and you can make others in the session the presenter to show their screen or control their mouse and keyboard easily.
Overall, if you are looking for a screen share and remote support tool, Join.me is not a bad fit and is in line with pricing in this very competitive space. Check it out this week.